Chigi Leadership
Effective Date: Februaray 2026
Your privacy is important to us.
Chigi Leadership (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and other applicable laws.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website at www.chigileadership.com (the “Website”) or interact with us.
By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Non-Personal Information
Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, including:
- Browser type
- Language preference
- Referring site
- Date and time of visit
- Pages viewed
- General location data
- Device information
We collect this information to better understand how visitors use our Website and to improve our services.
We may compile and publish aggregated, non-identifying statistics about visitor behaviour.
1.2 Personal Information
We collect personal information only when you voluntarily provide it to us, such as when you:
- Register for a course, event, or program
- Complete a contact form
- Download a resource
- Make a purchase
- Correspond with us via email
Personal information may include:
- Full name
- Email address
- Phone number
- Billing information
- Business details
- Any information you provide in correspondence
We collect only the information reasonably necessary to provide our services.
2. How We Use Your Information
We use your personal information to:
- Provide and deliver our programs, courses and services
- Process payments and transactions
- Respond to enquiries
- Provide customer support
- Send newsletters, updates and marketing communications
- Improve our Website and offerings
- Comply with legal obligations
We will not sell, rent or trade your personal information.
3. Email Communications
If you provide your email address, we may send you:
- Course and event updates
- Educational content
- Promotional offers
- Business updates
You may unsubscribe at any time by clicking the unsubscribe link in any email.
Spam Act 2003 Compliance
In accordance with the Spam Act 2003 (Cth):
- All marketing emails clearly identify the sender
- Contact details are provided
- An unsubscribe option is included in every message
4. Advertising & Remarketing
We may use third-party advertising services, including Google Ads and remarketing services.
These services may use cookies to display advertisements to users who have previously visited our Website.
Third-party vendors, including Google, may show ads on other websites based on your prior visits to our Website.
You can manage your advertising preferences through:
- Google Ad Settings
- Your browser cookie settings
We are not responsible for the privacy practices of third-party advertisers.
5. Disclosure of Personal Information
We may disclose personal information to:
- Employees and contractors who need the information to perform services
- Service providers (such as payment processors, email platforms, hosting providers)
- Professional advisors
- Regulatory authorities when legally required
Some service providers may be located overseas. By using our Website, you consent to the transfer of information internationally where necessary.
We will not disclose your personal information unless:
- Required by law
- Necessary to protect our rights
- Required to provide our services
6. Security of Your Information
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Misuse
- Loss
- Alteration
- Disclosure
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. E-Commerce & Payments
When you purchase a course, service or product, we collect information necessary to complete the transaction, including billing and payment details.
Payment processing may be handled by secure third-party providers. We do not store full credit card details on our servers.
You may decline to provide personal information; however, this may limit your ability to access certain services.
8. Links to External Sites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
9. Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To do so, please contact us using the details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the Website after changes are made constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Chigi Leadership
Website: www.chigileadership.com
Email: jacqui@chigileadership.com